Most business owners or managers understand the need for repeat business and how important it is to look after existing clients. But research shows...
Creating an Effective Loyalty Program
read more
Most business owners or managers understand the need for repeat business and how important it is to look after existing clients. But research shows...
As businesses we are often so busy chasing after new customers, that we neglect to look at what opportunities may exist with past customers that we...
We often hear stories about how essential it is to "create raving fans" or "a community" but how can you measure customer satisfaction aside from...