The right website strategy

Whether you are starting a new business or have been up and running for a while, a website is one of the most important marketing tools you have. A great...

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Are Facebook Business Pages a waste of time?

I have been watching, reading and discussing this issue over the last few months with both clients and people in the Marketing Industry and have reached the...

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Measuring customer satisfaction

We often hear stories about how essential it is to "create raving fans" or "a community" but how can you measure customer satisfaction aside from sales?...

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